Spread Deli at Downtown Grand Shutters, Closure of Red Mansion Imminent

Hot on the heels of our recent story about the ongoing shrinkage at Downtown Grand, the hotel’s Spread deli has closed, and its Asian restaurant, Red Mansion, will close within a week.

Downtown Grand

Downtown Grand’s Sports Book & Deli is now more of just a sports book.

The wall bearing a sign for the Spread has been unceremoniously covered up.

Spread deli

They say that when a door closes, a window opens. In the case of the Spread deli, no such luck. The walk-up window is closed, too.

Downtown Grand’s Chinese dining option, Red Mansion, will also close soon. We hear much of the menu will still be available at the hotel’s Stewart + Ogden restaurant, however.

Red Mansion closed

Bài bài, Red Mansion.

These restaurant closings aren’t the only changes customers have noted during recent visits. The hotel’s outdoor blackjack tables have been removed.

Downtown Grand

Downtown Grand’s remaining outdoor game, Street Dice, may have to be renamed “Street Dicey.”

We’ve heard Downtown Grand’s other venues, Mob Bar and The Commissary, are also in danger of closing, but our typically-reliable source at the hotel says they’ll remain afloat. Time will tell.

The Commissary

The Commissary closes at 3:00 p.m., which, in Vegas, is sort of like not being open at all.

It appears the hotel’s owners (CIM Group) and operators (Fifth Street Gaming) continue to struggle in their effort to overcome a seemingly insurmountable challenge: location.

In recent weeks, efforts to attract more customers (specifically, from Fremont Street Experience, a long, long block away) have gotten increasingly awkward.

Example: The Wheel-O-Desperation.

We’re still holding out hope things will turn around at Downtown Grand. Because we’re upbeat like that. The right person in the right position might just turn things around.

14 thoughts on “Spread Deli at Downtown Grand Shutters, Closure of Red Mansion Imminent

  1. Ronno971

    Man, I had every intention to stay there in September. But now I am not so sure. This really sucks. Maybe there will be some better news about changes before then.

    Reply
  2. IndyJeffrey

    This is very sad. As much as I lost at the Craps table last visit, I’d think they’re bank rolled for a while.

    Reply
  3. JeffinOKC

    I wouldn’t describe the location challenge as “insurmountable”. I would suggest that Main Street Station, The California and El Cortez are equally geographically challenged, yet draw profitable amounts of people. I think the problem is the arrogant misreading of the customer base they imagined and their slowness in adapting. This is made all the more maddening by Downtown Grand head honcho Seth Schorr’s great track record of delivering a quality product to his customers in North Las Vegas. Arguably the roughest area in Nevada, and he provides a safe and fun experience. Go figure.
    I am bothered by Hunter’s constant “Death Spiral” description. I think this property has deeeep pockets behind it, and a readjusting of marketing focus will help it get customers at a profitable level. There may be several individuals leave at the management level, but there is ZERO chance that Downtown Grand will close and become a wasteland.

    Reply
    1. Scott Roeben

      Agree with your thoughts! Hearing they are going for the “Wynn of downtown” seems a huge misreading of just about everything. They do listen to feedback, but they’re sputtering along like they have all the time in the world. Maybe they do if the pockets are as deep as you say.

      Reply
  4. orbitrocks

    Had breakfast with my father at Stewart + Ogden a couple months ago… Horrible service… I wouldn’t visit again… Should have just stuck with the tried and true Du-Par’s at Golden Gate… Would love to see what Derek Stevens could do with this property over Mr. Schorr and Fifth Street…

    Reply
    1. Scott Roeben

      Stewart + Ogden’s food has gotten much better, but have also heard complaints about the service (including from members of Downtown Grand staff, which is probably not good). Agree about Derek. Why don’t they just steal all The D’s good ideas?

      Reply
  5. Dennis Bainbridge

    We are planning to stay at the DTG 09/22 &09/23 ( our 47th anniversary 09/23) and we were hoping to celebrate at one of DTG eateries but now we are wondering if any will be open. We have/has such high expections of this hotel and the staff are A1 .

    Reply
  6. Dennis Bainbridge

    Here is a great question. What if you are NOT a big time gambler that demands hotels to bow down to them and give them all sorts of freebies because they did gamble at their hotel ? I do NOT feel sorry for the person that gambles away say ten thousand dollars or more each trip. We are not whales like a lot of them boast they are. We are trout compared to whales. We still get treated like the whales in many ways. Thanks to Total Rewards and their program we have not paid for a room on the strip for years The DTG are treating us like we are super big spenders with the fantastic treatment we have received so far thanks to James Palmer tV.P. and his staff.. We wish them the best of luck and may they open for decades.

    Reply
  7. mike__ch

    This is going to step on toes, but if I know the people whose toes are about to be stepped on they’re pretty gracious about it (and have taken much worse slagging from others.)

    Some blogs might develop a chip on their shoulder about another blog, and take any opportunity to point and laugh at what they do.
    Some blogs might consider themselves above the mere title of ‘blogger’ but as actual journalists (in spite of their lack of attendance at journalism college).
    This blog has never really done that. But there is a persistent assumption of tone in it’s articles approaching the Downtown Grand. That hotel is the focus of a similarly passive-aggressive agenda.

    This blog frequently cites Downtown Grand’s proximity (or lack thereof) to Fremont is always labelled as it’s death sentence. Apparently that wide pedestrian avenue from the gift shops across from The D to the Grand’s entrance is just too rough, too far, too dark, too dungeon-y, for your average Las Vegas goer.

    Problem with that is, the El Cortez is even further from ‘the action’ (largely defined by the canopy, we’ll get to that in a moment) than the DTG is. Admittedly, the stretch between ‘where the action is’ and ElCo is a lot nicer than it used to be, but things are so dire at the DTG that the ElCo was busier before Metro flushed the seediest elements out.

    Does the path to Downtown Grand need more police coverage? Does it need a bunch of neo-retro light displays akin to the Fremont East renovation, the new martini glass, showgirl, etc that City Hall (LV taxes) paid for? Do we need public action to “save” a block of 3rd Street?

    Of course not, silly. The truth is that the DTG is simply run poorly. It’s mismanaged. It needs to be something different than it is, needs to take some bold moves, and that usually involves somebody taking a financial bath (see also: The Cosmopolitan and Deutche Bank).

    So why does this article say the insurmountable challenge is “location”?

    It’s because a consistent, if not always spoken, belief of the author is that the saving grace is the owners of Downtown Grand paying membership dues to the Fremont Street Experience. A sort of chamber of commerce meets downtown lobbying group of casino memberships that, as the About page does mention, is the primary occupation of our humble blogger’s time.

    Don’t get me wrong; I do enjoy reading this blog. But some of what’s written about DTG here reminds me of the Culinary Union’s protest over a water feature outside of a random office building that just happens to be owned by Station Casinos. It just doesn’t feel genuine.

    Reply
    1. Scott Roeben Post author

      No fear of stepping on toes here, Mike, as long as the feedback is reasoned and civil, as yours was. Very much appreciate your taking the time to post your thoughts. I can assure you I have no agenda in relation to Downtown Grand. I view my personal blog distinct from my job at FSE, although the business and culture of downtown helps inform my opinions as any life or professional experience would. I have no vested interest in DG joining FSE or not. As you say, management of the casino is a factor, of course, but location plays a huge part–I trust the folks at Lady Luck would’ve agreed. (I should also say many of those in DG management are casino vets, so they’re not entirely incompetent.) To the vast majority of people who visit FSE, DG doesn’t exist. (DG recently confirmed that assertion—it upgraded its “Casino” sign. The one facing FSE.) The problematic location observation isn’t just mine, of course. That walk between FSE and DG may as well be a mile. I don’t know what the audience of El Cortez is, but I don’t think it’s the general tourist population. I also don’t claim to understand why DG has done so badly. I’m not really convinced membership in FSE would help DG all that much, truth be told. We promote Main Street and The Cal, but I doubt we send many people over that way. You’re either on Fremont Street or you’re not. Awareness is an issue for DG, but if it weren’t for Pizza Rock, I know I wouldn’t play at DG nearly as much. There’s a lot of what I like in the casinos on Fremont (including Plaza, not a member of the chamber). If somebody thinks they know the reason DG is floundering, I’m happy to hear it! I don’t disagree about the management issues. Smarter people than me at DG have grappled with all this, and haven’t really gotten anything to click. Let’s hope someone will buy the place and shakes things up. Thanks again for the feedback. It’s hard to know how one’s writing comes across. I’d like to think I’m open to being a better writer and a better communicator. Although I’m not sure how that would even be possible.

      Reply

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